Indian airlines experienced technical and operational disruptions after a widespread global computer outage created chaos at airports as passenger check-ins were delayed with airlines resorting to issuing manual boarding passes.IndiGo, SpiceJet, and Akasa Air saw disruptions in their online check-in but stock exchanges and financial institutions, including banks remained unaffected by the outage.
Union Civil Aviation Minister Rammohan Naidu assured the passengers that his ministry and Airports Authority of India (AAI) are actively managing the situation using manual methods to ensure minimal disruption.
“We have instructed all airlines and airport authorities to keep passengers informed about their flight status and provide necessary assistance,” Naidu said.
IT Minister Ashwini Vaishnaw said his ministry was in touch with Microsoft and added that NIC network is not affected.
In a post on X, IT Minister Vaishnaw said the reason for this outage has been identified and updates have been released to resolve the issue.
CERT is issuing a technical advisory, he wrote.
“MEITY is in touch with Microsoft and its associates regarding the global outage… NIC network is not affected,” the minister said.
